Chrysler Service Contract Frequently Asked Questions

 

Why Choose Chrysler Warranty Direct Coverage in Oxford, PA?

Our team's mission is to help those driving Chrysler, Jeep Brand, Dodge and Ram models, along with other eligible makes that qualify for this extended warranty coverage, discover a plan for your vehicle that makes sense at a reasonable cost you can afford. You deserve protection for natural wear and tear, along with damage that may accrue for your vehicle, and our team of experts looks forward to working with you hand in hand here in Oxford, PA to make this a reality. This way, you can approach each commute with an added layer of confidence, knowing your vehicle can run at an optimal level with the necessary support behind it.

Warranty Coverage Benefits - Peace of Mind and Reassurances You Can Count On

With Chrysler Warranty Direct Coverage here in Oxford, PA, you can lock down the peace of mind you hope to enjoy for your daily driver investment at our dealership. In case of mechanical failure or natural damages that are covered under the plan, you won't have to worry about unforeseen payments and impacts to the budget you put in place. These reassurances go a long way, helping to keep your vehicle in a pristine condition that you proudly show off and enjoy routinely on the open road.

  • Which Vehicle Makes And Models Are Eligible For A Chrysler Service Contract?

    All Chrysler, Dodge and Jeep® vehicles, and most - but not all - competitive make vehicles are eligible for a genuine Chrysler Service Contract.

  • What Is The Length Of A Chrysler Service Contract?

    Chrysler Service Contracts are offered with a wide variety of time and mileage terms, typically up to 7 years and 100,000 miles. Lifetime contracts have no time limit on mechanical coverage, but only for the original owner; they are not transferable unless required by state law. New Vehicle Service Contract coverage and Certified Pre-Owned Vehicle Service Contract coverage begin on the vehicle's warranty start date (the date the vehicle was delivered to its original owner) and at zero miles. This coverage does not begin upon expiration of the new vehicle warranty. For example: Your vehicle's warranty start date is July 1, 2009 and the odometer reads 10,000 miles. You purchase a 5-Year / 60,000-Mile Maximum Care service contract on November 1, 2009. Your coverage starts on July 1, 2009 and expires on July 1, 2014 or when your odometer reads 60,000 miles, whichever occurs first. Traditional Pre-Owned Vehicle Service Contract coverage and most - but not all - Convenience and Maintenance (non-mechanical) coverage begin on the date and mileage when you purchase the contract. For example: You purchase a pre-owned 2006 Chrysler vehicle on August 1, 2009 and the odometer reads 50,000 miles. On the same day, you purchase a 2-Year / Unlimited Mileage traditional Pre-Owned service contract. Your coverage starts on August 1, 2009 and expires on August 1, 2011.

  • How Much Does A Chrysler Service Contract Cost?

    The price of a Chrysler Service Contract is determined by many different factors, including your vehicle's warranty, type of coverage, length of coverage, deductible and vehicle type. You can use the request a quote form on this website to obtain prices for some of our most popular service contracts.

  • When Can I Purchase A Chrysler Service Contract?

    New Vehicle Service Contracts can be purchased anytime within 4 years and 48,000 miles of the vehicle's warranty start date (the date the vehicle was delivered to its original owner). Surcharges may apply after 1 year or 12,000 miles. Certified Pre-Owned Service Contracts can be purchased on Chrysler, Dodge and Jeep® vehicles with an active, Certified Pre-Owned Limited Warranty and an odometer that reads less than 80,000 miles. Lifetime contracts for Certified Pre-Owned Vehicles must be purchased within 4 years and 48,000 miles of the vehicle's warranty start date (the date the vehicle was delivered to its original owner). Traditional Pre-Owned Vehicle Service Contracts can be purchased on vehicles that are no more than 10 model years old and with an odometer that reads less than 125,000 miles. Your dealer will complete a Vehicle Inspection to ensure the vehicle is eligible for coverage.

  • Do Lifetime Contracts Cover Everything For The Life Of The Vehicle?

    Lifetime contracts provide mechanical repairs for the covered components listed in your personalized plan provisions, but they do not include wear items like brakes or tires. Non-mechanical benefits like first day rental, rental allowance, roadside assistance, towing allowance and trip interruption benefits expire at 7 years or 100,000 miles, whichever comes first. Lifetime contracts cover only for the original owner; they are not transferable unless required by state law.

  • What Is Covered And Not Covered By A Chrysler Service Contract?

    Please refer to Warranty Plans tab on this website for descriptions of component coverage and other benefits of these best-selling service contracts.

  • Does A Chrysler Service Contract Duplicate Any Warranty Coverage?

    No. A Chrysler Service Contract does not duplicate any manufacturer's warranty coverage. A service contract extends your coverage once your vehicle warranty expires. Our contracts also include benefits that are not typically covered by a manufacturer's warranty, for example $1000 Trip Interruption Protection to cover the cost of lodging, meals and car rental if you are stranded while traveling more than 100 miles from home.

  • How Many Days Of Rental Are Included With A Chrysler Service Contract?

    A car rental allowance is included with most of our mechanical coverage, like Maximum Care and Added Care Plus, and many of our other contracts. Where applicable, car rental allowance will cover rental charges up to $35 per day for 5 days, for a maximum charge of $175 per repair occurrence. There is no limit to the number of occurrences.

  • What Does Roadside Assistance Cover?

    "Sign-and-Go" Roadside Assistance is included with most of our mechanical coverage, like Maximum Care and Added Care Plus, and many of our other contracts. Where applicable, Roadside Assistance covers flat tire changes (with your good spare), battery jump, out-of-gas fuel delivery (2 gallons maximum) lockout service and many other emergency conditions. For more information, call our Roadside Assistance Hotline at 1-800-521-2779. Roadside Assistance is provided by Cross Country Motor Club.

  • Who Backs A Chrysler Service Contract?

    FCA US LLC backs our contracts, and pays for repairs to your Chrysler, Dodge or Jeep® or other vehicle, according to the terms and conditions described in your personalized plan provisions.

  • What Are A Customer's Responsibilities Under The Terms Of A Chrysler Service Contract?

    Customers are responsible for proper operation and maintenance of vehicles covered by a Chrysler Service Contract, just as if the vehicle is operating under warranty. Please refer to the Owner's Manual supplied by Chrysler (or other vehicle manufacturer) for detailed information. Be sure to keep all receipts and work orders related to the maintenance of your vehicle. This will help to determine if the recommended maintenance schedule was followed, should the need arise.

  • Do You Offer An Interest-Free Payment Plan?

    Yes. Most of our mechanical repair contracts, like Maximum Care and Added Care Plus, can be purchased using a monthly payment plan, with 12 & 18 month repayment options. Everyone qualifies. A down payment is required at time of purchase.

  • Are Chrysler Service Contracts Accepted At All Chrysler, Dodge And Jeep® Dealers?

    Yes. Chrysler Service Contracts are accepted at all Chrysler, Dodge and Jeep® dealers throughout the United States (including Guam and Puerto Rico), Canada and Mexico.

  • How Do I Obtain Vehicle Service Under My Chrysler Service Contract?

    If you purchased your service contract from our sales hotline, please return to the Chrysler, Dodge or Jeep® dealer where you purchased your vehicle. If this is not possible, you may request service at any Chrysler, Dodge or Jeep® dealer in the United States (including Guam and Puerto Rico), Canada or Mexico. You can use the Find a Dealer feature on this website to locate the nearest Chrysler, Dodge or Jeep® dealer. In all these cases, service will be performed using new or authorized remanufactured Mopar® parts.

  • Do I Have To Pay A Deductible For Repairs Covered Under My Chrysler Service Contract?

    This will depend on the deductible level that you selected when you purchased your Chrysler Service Contract. If you selected a $0 deductible, no deductible payment is required. If you selected a higher deductible, a payment will be required. Your exact deductible can be found in your personalized plan provisions.

  • How Are Claims Handled?

    The Chrysler, Dodge or Jeep® dealer that repairs your vehicle will submit a claim to Chrysler Service Contracts

Contact Our Team with Chrysler Warranty Direct Questions Today

For more details on our Chrysler Q&A section, the warranty program and specifics themselves, or the other options our team currently can offer, please don't hesitate to reach out over the phone today. You can even stop by our Oxford showroom during regular business hours to meet with our financing team and go over these provisions step by step.

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